How it works
Registrations and Admissions
As a small setting we can provide a highly personal and individualised approach to children’s educations but this inevitably means we have a high demand for our places. To manage admissions fairly we operate a Waiting List. Email or call to reserve your space.
Key Person
Before your child starts at Smallville Nursery they will be allocated a Key Person to allow them to begin to build relationships and trust before their attendance. An introductory session will also be offered to help your child famailirise themselves with the setting.
Session Options
Morning session 07:30-12:30.
(Breakfast and a light snack is provided, packed lunch provided by parents/carers)
Afternoon session 12:30-17:30.
(Light snack and a tea is provided)
Full day session 07:30-17:30.
(Breakfast, 2 light snacks and tea is provided, packed lunch provided by parents/carers)
Funding and Fees.
We are a registered as a Free Early Education (FEE) provider and offer FF2 funding as well as the 'Universal' and 'Working parent' entitlements.
Visit www.gov.uk/get-childcare for a full guide to your entitlements. We accept card payment, bank transfer, Tax-Free Childcare and other vouchers. For full charges and session times, please contact the nursery manager.
General Terms & Conditions
For full T&Cs, please see our policies page or click the button below.
Illness
Your child should not come to nursery if they are suffering from an illness or have taken ‘calpol’ on the day of attendance. Children should not return to nursery for 48 hours of last sickness. No refund will be given for absences due to illness. If your child has a non-infectious illness or an allergy, we will endeavour to accommodate any special requirements they may have. Do call us to discuss individual circumstances.
Closures
Should the nursery be unable to open due planned maintenance parents will be refunded for a chargeable session or have it discounted from their next invoice. Should closure need to take place part way through a session, a refund will not be given. Should the nursery be unable to provide a service due to any other circumstance beyond its control full charges remain payable and arrangements to attend one of our other settings will be offered when possible.
Late Pick Up
Should a child not be collected on time, a late collection fee of £1 per minute is chargeable
Late Payments
Fees are to be paid within 10 working days of the invoice date. Invoices are issued monthly around the 1st of the month. f you are experiencing financial hardship please speak, in confidence, to the manager so that alternative payment arrangements can be discussed. If, without negotiation, fees are not settled we are left with no alternative but to withdraw your child’s place in line with our Bad Debt Procedure. Children in receipt of FEE will only be able to access their funded hours.
